All products sold on this website are intended for research and laboratory use only • Not approved for human consumption
ORDER & SHIPPING INFORMATION
How do I place an order?
To place an order you will first need to log in on the my account page. If you don't already have an account with us then you can sign up.
Where is my order / how long will it take?
We dispatch orders daily at 3pm AEST. Orders placed after this time will be dispatched the following day. Delivery is sent with Australia Post and usually takes 1-3 business days depending on your state.
It may take longer to arrive during holidays.
You can track your order by going to Track order and inputting your order number and surname. Your order number is in the confirmation that was sent to your email. If you don't have this then please get in touch.
Which payment methods do you accept?
We accept all major debit and credit cards as well as Apple pay / Google pay. Our checkout is SSL encrypted and all information is 100% safe and secure.
Can I ship to an Australia Post Parcel Locker or Parcel Collect?
Yes — and it’s the most reliable option if you’re not home during the day. At checkout, choose Deliver to a Parcel Locker or Parcel Collect under the address field, pick which one, then enter your locker number.
Australia Post shortened these addresses on 1 September 2026. Older ones carry a 10-digit customer number and the locker’s street address; newer ones are just a short number, like Parcel Locker 10, with no street address at all. Both work here, so enter yours exactly as it appears in your MyPost account — Australia Post is moving lockers across in stages, so yours may still show the longer form.
Is there any mention of the company details or product on the parcel?
No. Our packaging is discreet and there is no mention of Secret tans or any company logo on the outside. All parcels are sent in plain white satchel bags.
Do you ship overseas?
Curently we only ship within Australia but we may expand to other countries soon.
Do you accept returns?
Due to the nature of research compounds, we do not accept returns. If you receive a damaged, incorrect, or defective item, contact us within 3 days of receipt with supporting photos and we’ll assess your case.
My order has arrived damaged. What should I do?
Photograph the packaging and product straight away and contact us within 3 days. We’ll work with you to arrange a replacement or refund as appropriate.
RESEARCH USE & COMPLIANCE
Who can order from Secret tans?
Our products are sold exclusively to qualified researchers, scientists, and institutions conducting legitimate in-vitro laboratory research. Purchasers must be at least 18 years of age. By placing an order, you confirm that you meet these requirements.
Are your products approved for human use?
No. None of the compounds sold on our website are approved for human or veterinary consumption. They haven’t been evaluated by the Therapeutic Goods Administration (TGA) or any equivalent authority for therapeutic use, and are strictly for in-vitro and laboratory research purposes only.
Is it legal to purchase research peptides in Australia?
Secret tans sells peptides in Australia strictly for lawful in-vitro laboratory and analytical research use. That research-use position is different from TGA approval for human use: our products aren’t approved for human or veterinary consumption and aren’t sold as therapeutic goods. Purchasers remain responsible for ensuring their intended use complies with all applicable local, state, and federal laws.
PRODUCTS, STOCK & STORAGE
Whats the shelf life and how do I store them?
Store lyophilised (freeze-dried) peptides in the freezer, away from light and moisture. Once reconstituted, keep the solution refrigerated and use it within its stability window. Product-specific storage notes are on each product page.
How do I know if its in stock?
If its available on the shop page to buy and add to cart then we have it physically in stock. We don't do pre orders.
How do you guarantee quality?
Each batch undergoes strict quality control protocols before release. Identity, purity (≥99%), and consistency are verified through validated testing methods, with full documentation available on request.
Do you offer wholesale or bulk orders?
Yes. We provide wholesale pricing and bulk supply options. Please contact our team directly for tailored quotes and availability.
Still have questions?
Our team is happy to help with any queries about products, orders, or research support.