Frequently asked questions
What payment methods do you accept?
We accept all major debit and credit cards as well as Bank Transfer. Our checkout is SSL encrypted and all information is 100% safe and secure. Sorry, we no longer accept Paypal.
Do you ship internationally?
Yes! But we only ship throughout Europe and to New Zealand. Our European orders are dispatched from our depot in France and NZ orders are dispatched from Australia.
How long does delivery take?
We dispatch orders daily at 3pm AEST. Orders placed after this time will be dispatched the following day. Express delivery takes 1-3 business days. International orders can vary from 3-7 days Standard post.
Has my order been dispatched yet?
You will receive an email confirmation with tracking details once your order has been dispatched. For orders within Australia and New Zealand you can track your delivery at the www.auspost.com.au/track. For orders in Europe you're able to track your parcel at /www.laposte.fr/outils/track-a-parcel
Are there any special discounts for bulk orders?
Of course! We are already supplying bulk orders to leading salons and gyms at discounted rates. Just let us know your requirements by emailing us, and we will revert back with the estimation for wholesale prices.
Do you accept returns?
Due to the nature of the product we cannot accept returns.
Is there any mention of the company details on the parcel?
Our packaging is discreet and there is no mention of Secret tans or any company logo on the outside. All parcels are sent in Auspost satchel bags.
My order has been left at the post office out of refrigerated conditions.. Is this going to effect the product?
As our MT2 is sent lyophillised (freeze dried) it is in its most stable and durable form. Studies have shown that the peptide can survive temperatures of 37 degrees for a month or more without losing any potency or effectiveness. So a few days out of the refrigerator is nothing to worry about.
Melanotan 2 Questions
How do I know how and when to inject my melanotan?
Upon confirming receipt of your payment you will be emailed a link to our user guide which has all you need to know on Melanotan usage, mixing and administering and possible side effects. You can also find our user guide on our website in the menu.
What is the quality of your melanotan 2?
Our Melanotan is of the highest quality manufactured in the USA and is above 99% purity. We test 3 random vials upon every batch we receive to be sure we are providing the best quality possible.
Which Melanotan kit is suitable for me?
The type of kit you should buy depends upon the type of skin you have. For individuals who tan normally, the 20mg Melanotan 2 Starter Kit would be an appropriate option. However, if your skin takes a while to tan then you should go for 3x Starter Kits to achieve desired results.
Will it hurt when injected?
Not at all! We supply premium quality ultra fine ‘BD’ syringes that cause no pain.
Is there any side effects associated with use of melanotan?
Most common side effect is post injection sickness feeling which is short lasting and will subside after the first 2 or 3 injections. Other side effects include increased libido and facial flushing. Less common side effects are appearance of new moles and darkening of existing moles. However, moles will return to previous shade once you stop using melanotan.
Any long term side effects?
How often should I inject Melanotan?
As per our recommendation, during the ‘loading phase’, injecting each day for 10 days or every other day would be beneficial. However, during ‘maintenance phase’, injecting once or twice a week would be sufficient.
By what time should I expect to see visable results?
Depending on your skin type, the difference can be seen between week 1-2. Melanotan 2 has a half life of 36 hours so for optimal results, make sure you are seeing sun exposure within this time frame each time you inject.